oobet Privacy Policy
Contents
- 1. Overview
- 2. Data We Collect
- 3. How We Collect Data
- 4. Purpose of Processing
- 5. Legal Basis
- 6. Data Sharing
- 7. Data Retention
- 8. Data Security
- 9. Cookies & Tracking
- 10. Your Privacy Rights
- 11. Minors & Age Policy
- 12. Cross-Border Transfers
- 13. Third-Party Services
- 14. Policy Amendments
- 15. Contact & DPO
Your Privacy Matters at oobet: This Privacy Policy explains what personal data oobet collects from you, why we collect it, how we use and protect it, and what rights you have over your own information. We encourage all oobet players to read this document carefully. By accessing oobet.bio or creating an account, you acknowledge that you have read and understood this Privacy Policy.
1 Overview
oobet ("oobet," "we," "us," or "our") operates the online casino and sports betting platform at oobet.bio. As a platform serving Filipino players, oobet is committed to handling all personal data in full compliance with Republic Act No. 10173, otherwise known as the Data Privacy Act of 2012 (DPA), and its Implementing Rules and Regulations (IRR) as administered by the National Privacy Commission (NPC) of the Philippines.
This Privacy Policy applies to all personal data collected through the oobet website at oobet.bio, any associated oobet mobile applications, and all communications between you and oobet — including live chat, email correspondence, and support tickets. It applies to all registered account holders, visitors to the oobet website, and any individual whose personal data has been submitted to oobet in connection with the platform.
References to "personal data" in this Policy mean any information that identifies or could reasonably be used to identify a natural person, directly or in combination with other data held by or accessible to oobet.
2 Data We Collect
oobet collects the following categories of personal data from users of the Platform:
2.1 Identity & Registration Data
- Full legal name as it appears on a valid Philippine government-issued identification document;
- Date of birth (used to verify the 21+ age requirement under Philippine gaming regulations);
- Gender (optional, collected during registration);
- Nationality and country of residence;
- Philippine residential address, including barangay, city or municipality, and province.
2.2 Contact Data
- Active email address;
- Philippine mobile number (used for account verification via OTP and two-factor authentication);
- Any alternative contact details voluntarily provided to customer support.
2.3 Identity Verification (KYC) Data
- Copies of government-issued photo identification (e.g., PhilSys National ID, Philippine Passport, SSS ID, GSIS ID, Driver's License, Voter's ID, or PRC ID);
- Proof of address documentation (e.g., utility bill, bank statement, or government correspondence dated within three months);
- Proof of payment method ownership (e.g., GCash or Maya account screenshot, bank account confirmation);
- Selfie or liveness check photograph where required for enhanced verification.
2.4 Financial & Transaction Data
- Deposit and withdrawal transaction records, including amounts, timestamps, and payment method references;
- GCash reference numbers, Maya transaction IDs, bank transfer reference codes, or card BIN data (partial card numbers only — oobet does not store full card numbers);
- Account balance history and bonus credit records;
- Cryptocurrency wallet addresses used for USDT TRC20 transactions.
2.5 Gaming Activity Data
- Game history, bet amounts, wager outcomes, and session durations across all oobet games including Monster Dice, Mine, Bingo, Slot, and casino titles;
- Responsible gaming tool settings (deposit limits, session limits, self-exclusion status);
- Bonus and promotion redemption history;
- VIP loyalty tier status and points balance.
2.6 Technical & Device Data
- IP address and approximate geolocation derived from IP;
- Device type, operating system, browser type and version;
- Unique device identifiers and mobile advertising IDs (where applicable);
- Login timestamps and session activity logs;
- Platform error logs and performance metrics.
2.7 Communications Data
- Records of live chat conversations with oobet support agents;
- Email correspondence sent to or received from oobet;
- Feedback, survey responses, and complaint submissions;
- Promotional communication preferences (opt-in/opt-out status).
3 How We Collect Your Data
oobet collects personal data through the following channels and mechanisms:
| Collection Method | Examples |
|---|---|
| Direct submission | Registration form, KYC document upload, support contact, deposit and withdrawal requests |
| Automated collection | Cookies, server logs, session tracking, device fingerprinting |
| Payment processors | Transaction confirmation data received from GCash, Maya, BPI, BDO, Metrobank, Visa/Mastercard, and USDT gateways |
| Third-party identity verification | KYC and AML screening service providers used to verify identity documents and check sanctions lists |
| Communications | Emails, live chat transcripts, and support ticket submissions you initiate |
4 Purpose of Processing
oobet processes your personal data for the following specific, legitimate purposes:
- Account creation and management: To register and maintain your oobet account, verify your identity, and provide access to the Platform;
- Age and eligibility verification: To confirm you meet the 21+ age requirement and are located in a jurisdiction where use of the Platform is lawful;
- KYC and AML compliance: To fulfill obligations under Philippine anti-money laundering laws, including verification against sanctions and politically exposed persons (PEP) lists;
- Processing financial transactions: To facilitate deposits, withdrawals, and refunds through your chosen payment method;
- Delivering gaming services: To operate games, record outcomes, manage bets, apply bonus credits, and maintain your game history;
- Customer support: To respond to your inquiries, resolve disputes, and process complaints;
- Responsible gaming: To monitor gaming patterns, apply self-imposed limits, and identify potential problem gambling behavior in line with PAGCOR guidelines;
- Security and fraud prevention: To detect and prevent unauthorized access, fraudulent activity, bonus abuse, and collusion;
- Legal and regulatory compliance: To meet reporting obligations to PAGCOR and other competent Philippine authorities as required by law;
- Service improvement: To analyze platform usage, troubleshoot technical issues, and improve the overall oobet experience;
- Marketing communications: To send you promotional offers, bonus notifications, and updates where you have given your consent or where permitted by applicable law.
5 Legal Basis for Processing
Under the Data Privacy Act of 2012, oobet processes your personal data on the following lawful bases:
| Processing Activity | Legal Basis |
|---|---|
| Account registration and management | Performance of a contract (Section 13(b), DPA) |
| KYC identity verification | Legal obligation (Section 13(c), DPA) — RA 9160 AMLA compliance |
| Processing deposits and withdrawals | Performance of a contract (Section 13(b), DPA) |
| Fraud prevention and security monitoring | Legitimate interests of oobet (Section 13(f), DPA) |
| Responsible gaming monitoring | Legal obligation and legitimate interests (Section 13(c) and (f), DPA) |
| Marketing communications | Consent (Section 13(a), DPA) — you may withdraw consent at any time |
| Regulatory reporting to PAGCOR | Legal obligation (Section 13(c), DPA) |
6 Data Sharing & Disclosure
oobet does not sell, rent, or trade your personal data to any third party for their own marketing purposes. We share your data only in the following limited circumstances:
6.1 Service Providers
oobet engages carefully selected third-party service providers who process personal data on our behalf under strict data processing agreements. These include payment processing partners (GCash, Maya, BPI, BDO, Metrobank, Visa/Mastercard gateway providers), KYC and identity verification providers, cloud hosting and infrastructure providers, and customer support platform operators.
6.2 Regulatory & Law Enforcement Authorities
oobet may disclose personal data to PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission (NPC), law enforcement agencies, and other competent Philippine government authorities where disclosure is required by law, court order, or regulatory directive.
6.3 Business Transfers
In the event of a merger, acquisition, corporate restructuring, or sale of all or substantially all assets of oobet, your personal data may be transferred to the successor entity as part of the transaction, subject to the same protections described in this Privacy Policy.
6.4 Fraud Prevention Networks
oobet may share relevant account and transaction data with industry fraud prevention networks and shared databases used to identify and prevent fraudulent activity, bonus abuse, and money laundering across licensed online gaming platforms.
6.5 With Your Consent
oobet may share your data with any other third party where you have provided explicit consent for such sharing, which you may withdraw at any time by contacting us.
7 Data Retention
oobet retains your personal data only for as long as is necessary to fulfill the purposes for which it was collected, or as required by applicable Philippine law and regulatory obligations. Our standard retention periods are as follows:
| Data Category | Retention Period |
|---|---|
| Account registration and identity data | Duration of account plus 5 years after closure |
| KYC verification documents | 5 years from account closure or last transaction (AMLA requirement) |
| Financial transaction records | 5 years from date of transaction (AMLA requirement) |
| Gaming activity and bet history | 3 years from date of activity |
| Customer support communications | 2 years from date of last communication |
| Technical logs and device data | 12 months from collection |
| Marketing consent records | Until consent is withdrawn plus 1 year |
Upon expiry of the applicable retention period, oobet will securely delete, anonymize, or pseudonymize your personal data in accordance with our data destruction procedures.
8 Data Security
oobet implements a multi-layered security framework to protect your personal data against unauthorized access, disclosure, alteration, or destruction. Our technical and organizational security measures include:
- Encryption in transit: All data transmitted between your device and oobet servers is protected using TLS 1.2 or higher (SSL encryption), indicated by the padlock icon in your browser;
- Encryption at rest: Sensitive personal data and financial records stored in oobet databases are encrypted using AES-256 encryption;
- Two-factor authentication (2FA): Available to all oobet account holders to add an additional verification layer at login;
- Access controls: Access to personal data within oobet is restricted on a strict need-to-know basis, with role-based access controls and audit logging for all data access events;
- Secure payment processing: oobet does not store full card numbers. Payment card data is handled by PCI-DSS compliant payment processors;
- Regular security audits: oobet engages independent security professionals to conduct periodic penetration testing and vulnerability assessments of the Platform;
- Staff training: All oobet employees with access to personal data receive mandatory data privacy and security training.
Data Breach Response: In the event of a personal data breach that is likely to result in serious harm, oobet will notify the National Privacy Commission (NPC) within 72 hours of discovery and will inform affected users without undue delay, in accordance with the Data Privacy Act of 2012 and NPC Circular 16-03.
9 Cookies & Tracking Technologies
oobet uses cookies and similar tracking technologies to operate the Platform and enhance your experience. Cookies are small text files stored on your device by your browser when you visit oobet.bio.
9.1 Types of Cookies We Use
| Cookie Type | Purpose | Duration |
|---|---|---|
| Strictly Necessary | Session management, authentication, security (CSRF protection), load balancing | Session / up to 24 hours |
| Functional | Remembering your language preference, display settings, and responsible gaming limit configurations | Up to 12 months |
| Analytics | Aggregated page visit data, feature usage statistics, and error tracking used to improve the Platform | Up to 24 months |
| Marketing | Tracking promotional campaign effectiveness and personalizing bonus offers — only with your consent | Up to 12 months |
9.2 Managing Cookies
Strictly necessary cookies cannot be disabled as they are essential for the Platform to function. You may manage functional, analytics, and marketing cookies through the cookie preference panel available on oobet.bio. You may also configure your browser to block or delete cookies; however, doing so may affect the functionality of the Platform. Note that disabling all cookies may prevent you from logging in to your oobet account.
10 Your Privacy Rights
Under the Data Privacy Act of 2012, you have the following rights with respect to your personal data held by oobet. To exercise any of these rights, contact our Data Protection Officer at [email protected] with your full name, registered email address, and a description of your request. oobet will respond within 15 business days.
Right to Access
You may request a copy of the personal data oobet holds about you, including how it is being used and with whom it has been shared.
Right to Rectification
You may request correction of any inaccurate or incomplete personal data oobet holds about you, such as an outdated address or misspelled name.
Right to Erasure
You may request deletion of your personal data where it is no longer necessary for the purpose it was collected, subject to our legal retention obligations.
Right to Object
You may object to the processing of your personal data for direct marketing purposes at any time, with immediate effect.
Right to Data Portability
You may request a copy of the personal data you provided to oobet in a structured, machine-readable format for transfer to another controller.
Right to Lodge a Complaint
If you believe oobet has violated your data privacy rights, you may lodge a complaint with the National Privacy Commission (NPC) of the Philippines.
11 Minors & Age Policy
The oobet Platform is strictly intended for individuals who are 21 years of age or older, in accordance with Philippine gaming regulations. oobet does not knowingly collect, process, or retain personal data from any person under the age of 21.
Age verification is a mandatory step during the oobet registration process and is reinforced through KYC document verification. If oobet discovers that personal data has been submitted by or on behalf of a person under 21 years of age, we will immediately suspend the associated account, delete the collected data, and report the matter to relevant authorities where required.
If you are a parent or guardian and believe your minor child has submitted personal data to oobet, please contact us immediately at [email protected] so that we may take appropriate remedial action.
12 Cross-Border Data Transfers
oobet primarily processes and stores personal data within the Republic of the Philippines. Where operational or technical requirements necessitate the transfer of personal data to service providers located outside the Philippines — such as cloud infrastructure providers or international payment processing partners — oobet ensures that such transfers are conducted in accordance with Section 21 of the Data Privacy Act of 2012 and applicable NPC guidelines.
Cross-border data transfers are permitted by oobet only where:
- The receiving country provides an adequate level of data protection as recognized by the NPC;
- Appropriate contractual safeguards are in place, such as data processing agreements incorporating standard contractual clauses approved by the NPC; or
- The transfer is necessary for the performance of a contract to which you are party (e.g., processing an international payment).
13 Third-Party Services & Links
The oobet Platform integrates third-party services including payment gateways (GCash, Maya, BPI, BDO, Metrobank, Visa/Mastercard), identity verification providers, and analytics tools. Each of these third-party service providers operates under their own privacy policies and data protection frameworks. oobet is not responsible for the privacy practices of third-party services accessed through or in connection with the Platform.
oobet does not embed social media tracking pixels or external advertising networks on the Platform. Any analytical tools used by oobet operate in a privacy-preserving configuration that does not share identifiable user data with third-party advertising platforms.
14 Policy Amendments
oobet reserves the right to update this Privacy Policy at any time to reflect changes in applicable law, regulatory guidance, or our data processing practices. The date of the most recent revision is displayed at the top of this page.
Where amendments are material — meaning they significantly change how we collect, use, or share your personal data — oobet will notify registered account holders via email at least 14 days before the amended Policy takes effect. For minor or clarifying changes, the updated Policy will be posted on oobet.bio and will take effect on the stated effective date.
Your continued use of the oobet Platform after the effective date of any amended Privacy Policy constitutes your acceptance of the revised terms. If you do not accept the revised Privacy Policy, you must cease using the Platform and request account closure in accordance with our Terms & Conditions.
15 Contact & Data Protection Officer
oobet has designated a Data Protection Officer (DPO) responsible for overseeing compliance with the Data Privacy Act of 2012 and this Privacy Policy. If you have any questions, concerns, or requests regarding the handling of your personal data, please contact the oobet DPO through the following channel:
oobet Data Protection Officer
Platform: oobet.bio
Email: [email protected]
Response Time: Within 15 business days of receipt
Support Hours: 24 hours a day, 7 days a week
Language: English and Filipino
For formal complaints regarding the handling of your personal data that have not been resolved to your satisfaction through oobet's internal process, you may lodge a complaint with the National Privacy Commission (NPC) of the Philippines, which serves as the supervisory authority for data protection matters in the Republic of the Philippines.
How oobet Protects Your Privacy
Privacy isn't just a legal checkbox at oobet — it's a core part of how we build and operate the platform. Here's what that looks like in practice for every Filipino player.
AES-256 Data Encryption
Every piece of sensitive personal data stored in oobet's systems — from your ID documents to your transaction records — is encrypted at rest using AES-256, the same standard used by major financial institutions worldwide.
DPA 2012 Compliant
oobet operates in full compliance with Republic Act No. 10173 — the Data Privacy Act of 2012. Our designated Data Protection Officer oversees all data processing activities and manages NPC compliance obligations.
Your Data, Your Control
oobet gives you full control over your personal data. Request access, correction, deletion, or portability at any time. Withdraw marketing consent in seconds. Your rights under the DPA are always available to you — no red tape.
No Card Number Storage
oobet never stores your full card number. All payment card processing is handled by PCI-DSS certified payment gateways. Your GCash, Maya, and banking details are verified for ownership only and never retained beyond what is required by AML law.
No Data Selling
oobet does not sell, rent, or trade your personal data to third-party advertisers or data brokers — ever. Your data is used solely to deliver the oobet gaming experience and meet our legal obligations. Full stop.
72-Hour Breach Notification
If a data breach occurs that puts your personal information at risk, oobet commits to notifying the National Privacy Commission within 72 hours and informing affected players without undue delay — because you deserve to know immediately.
Play at oobet — Where Your Data Is Safe
Your privacy is protected every step of the way at oobet. Join thousands of Filipino players who trust oobet for secure, fair, and responsible online gaming. Must be 21 or older to play.